Privacy Policy | My Learning Labs

Last updated: September 15, 2025

My Learning Labs Privacy Principles

We are committed to the following Privacy Principles:

We’re deeply committed to creating a safe and secure online environment for you.
We do not sell your personal information to third parties.
We strive to provide you with access to and control over the information you give us, and we take the protection of your information very seriously.
We take extra precautions for our younger learners, including restricting child accounts to automatically block features that would allow a child to post or disclose personal information.
We do not display third party advertising on My Learning Labs.

Overview

My Learning Labs, Inc. (“My Learning Labs”, “our”, “us”, or “we”) is a US-based company. We use the information we collect to provide you with a better experience and fulfill our mission.

We understand how important privacy is to you, and we are committed to protecting your privacy and to creating a safer environment for learners of all ages. This Privacy Policy explains how information is collected, used, disclosed, and protected by My Learning Labs when you use (or access) our website at www.mylearninglabs.com, and other online service (collectively, our “Service”).

Use by Children and Students

Our Children’s Privacy Notice describes how we collect, use, and process personal information from children under 13. Please contact My Learning Labs with any questions or comments.

We collect information in the following ways, depending on your use of the Service and your account settings:

We collect information from you directly, such as when you create an account, communicate with us, participate in activities, events or surveys, or otherwise provide information during your use of the Service.
We may collect information from others, such as your parent, teacher, or School, or third parties (meaning organizations outside of My Learning Labs), such as third-party applications that you use to connect to the Service.
We collect some information automatically, such as information about your use of the Service and the devices you use to access the Service. We may use cookies, web beacons, and similar technologies to collect information as explained in our Cookie Notice.

Examples of information we may collect includes:

Account registration information (username, birthdate, and email).
Information about your browser or device, and general location.
Information you choose to include in your profile.
Information about your child learning challenges, preferences, and diagnosis.
Information you may provide in connection with specific features.
Non-personal information which may be linked to your personal information, including Information about your use of our Service.

Additional information about our collection of Child and student data is provided in our Children’s Privacy Notice.

Use of information

My Learning Labs uses information collected for the purposes of:

providing the Service
personalizing your experience
communicating with you about your account and our Service (including responding to inquiries and sharing information about new features and offerings that may be of interest)
enabling your participation in special programs that we may offer in partnerships with third parties (if you choose to participate in such special programs)
understanding and improving our Service, and developing new or improved educational offerings

We may also use non-personal data elements (such as de-identified, anonymized or aggregated usage information and feedback) for product development, research, analytics and other purposes, including for the purpose of analyzing, improving or marketing our Service, for demonstrating the impact of our Service, or conducting educational research.

Disclosure of information

My Learning Labs takes great care to protect the personal information you provide to us. We do not sell your personal information to third parties. This section explains circumstances in which we may disclose personal information with third parties.

We may disclose personal information:

with vendors, consultants and other service providers working on our behalf
with other users that are associated with your account, such as a parent.
with your consent (including third party applications that you choose to use, such as complementary services or an Authentication Service). If you choose to use a third party application or service, the use of your information by the third party will be governed by that party’s privacy policy.
in connection with business transfers (due to mergers and acquisitions).
for compliance purposes, such as when reasonably necessary to protect the security and safety of our users or Service, or when permitted by law.

We may also disclose de-identified or aggregated information that does not reasonably identify any individual.

Retention of Personal Information

Our practice is to retain your personal data only for as long as necessary to provide our services to you, including maintaining your account on My Learning Labs. In determining how long we retain your personal data, we consider how keeping the information will assist the learner, our legal requirements and other business needs. Our retention periods will vary depending on the type of data involved, but, generally, we consider these factors in determining how long we retain personal data:

Whether the data is needed to maintain an account on My Learning Labs
Whether the data is needed to support an educational purpose
Whether we have a contractual requirement to retain the data
Whether we have a need to retain data for legitimate business purposes such as for recordkeeping or to prevent fraud or abuse.
Whether the data as necessary for processing purchases and resolving matters relating to payments, subscriptions or donation
Whether our users have the ability to access and delete their data, and
Whether our users would reasonably expect that we would retain the data until their My Learning Labs account is closed or terminated, or they request deletion.

When we have no ongoing legitimate business need to process your personal Information, our policy is to delete or de-identify the data. We may retain and use de-identified or anonymized data for longer periods for purposes such as product development, research, analytics and for demonstrating the impact of our Service.

Transparency and your choice

We take privacy very seriously. We strive to put you in control of the choices and decisions regarding your personal information.

We understand that your personal information is important to you, and that is why you have choices in how your personal information is used and disclosed. We want you to have access to your personal information, so that you can help keep it as accurate as possible. If you register for an account, you can:

Limit optional information you provide
Choose whether you wish to disclose personal information with (and use) third party services
Choose whether you wish to receive optional email
Update, correct, and delete your account information through your account settings

Security of your personal information

My Learning Labs is committed to securing your personal information. Some of the ways in which we protect your personal information include:

We encrypt your personal information when it is stored at rest
We protect your personal information with encryption during transmission over the public Internet
We use reasonable organizational and technical safeguards designed to help protect the privacy and security of your personal information

Some of the ways in which we encourage you to protect your personal information include:

We encourage you to create a username that does not reveal your identity
We encourage you to create (and keep) a strong password
We encourage you to be thoughtful about what you post and continue to learn about online safety

We use reasonable safeguards to protect our Service and your personal information, but no security measures are perfect.

My Learning Labs may modify or revise this Privacy Policy from time to time. My Learning Labs will notify users of any changes to our Privacy Policy by posting the revised Privacy Policy with an updated date of revision on our Service. If we change this Policy in a material manner, we will do our best to notify you of the changes by posting a notice on our website before those changes take effect. We recommend that you review the Privacy Policy each time you visit the Service to stay informed of our privacy practices.

Children’s Privacy Notice

This privacy notice supplements our Privacy Policy and provides additional information about how we collect, use and disclose personal information from children under the age of 13 (a “Child” or “Children”).

Protecting the privacy of Children is especially important to us. For that reason, we created certain features designed to help protect personal information relating to Children (“Child Users”). When a Child creates an account, we collect their information in compliance with applicable laws, including by seeking the consent of a parent or legal guardian (“Parent”) for creation of that account.

Paid Products

If you purchase a paid subscription to a My Learning Labs service, we obtain information such as your name, email address, and mailing address, and our payment processor will also collect your credit or debit card number or other payment information. Please note that information collected by these payment processors is subject to their own privacy policy.

We may use this information to manage the services you receive and to communicate with you about your subscription.

School and Educator Use

Applicability to Schools and Educators

This Privacy Policy applies to all users of the Service, including students, parents, educators, and schools ("Users"). Where a School or district (collectively, "School") uses the Service for classroom or instructional purposes, we treat student information provided by or collected on behalf of the School as "Student Personal Data." We act as a service provider and/or a "school official" with a

legitimate educational interest, consistent with applicable student data privacy laws.

School‑Directed Accounts & Consent

When a School creates or manages student accounts, or directs students to use the Service, the School represents that it has provided any required notices and obtained any consents necessary under applicable law (for example, obtaining verifiable parental consent under COPPA where required, or providing rights and notices under FERPA). In School‑directed contexts, we rely on the School to authorize our collection and use of Student Personal Data for educational purposes.

Information We Collect for School Use

In addition to the information described elsewhere in this Policy, for School use we may receive classroom rosters, educator names and contact information, School, grade level, class identifiers, and Student usernames or identifiers. We also collect usage information (e.g., activity, progress, assignments, time on task) to support instruction, reporting, and personalization for educational purposes. We recommend that Schools and educators use student nicknames or non‑identifying usernames where feasible.

How We Use School/Educator Information

We use educator and School information to provide and support the Service, administer classes, enable teacher dashboards and reports, offer integrations authorized by the School, respond to School requests, ensure security and integrity of the Service, and improve educational tools and content. We do not use Student Personal Data to build profiles for advertising or for purposes unrelated to the Service.

Disclosing School/Educator Information

We may disclose School and Student Personal Data to: (i) the School and its authorized educators and administrators; (ii) service providers acting on our behalf who are bound by contractual obligations to protect the data and use it only to provide the Service; (iii) as required by law or to protect the safety, rights, or integrity of users or the Service; and (iv) in connection with an organizational transaction as permitted by law, in which case we will continue to protect Student Personal Data and provide notice as required. We may share de‑identified or aggregated information that does not reasonably identify an individual for research, analytics, or improving the Service.

Third‑Party School Integrations

If a School enables a third‑party integration (for example, a single sign‑on or roster‑sync provider), we may exchange limited information with that provider as instructed by the School to set up and maintain student and class accounts. The third party’s use of information is governed by its own terms and privacy policy.

Student Records, Parent/Guardian Rights & School Controls

We support Schools in responding to requests to access, correct, transfer, or delete Student Personal Data in accordance with applicable law. Parents or eligible students seeking to exercise such rights should contact their School, which can submit the request to us. Upon verified School instruction, we will assist with access, correction, export, or deletion as required.

Retention & Deletion for School Use

We retain Student Personal Data for the period needed to provide the Service to the School and as otherwise permitted by law, taking into account instructional use, account status, and School direction. Upon verified request from the School, we will delete or de‑identify Student Personal Data, subject to any legal obligations to retain certain records (for example, fraud prevention, security, or audit logs). De‑identified data may be retained for research, analytics, and Service improvement.

Educator Accounts & Communications

We collect educator account information (such as name, email address, School affiliation) to create and support educator accounts, authenticate access, and communicate about the Service, including important notices. Educators may manage communication preferences in their account settings, except for transactional or service‑related notices.

Compliance

We design our privacy program to support compliance with child and student privacy laws applicable to our Services, including COPPA (for children under 13) and FERPA (for student education records) where applicable, as well as relevant state student privacy laws. Our security program includes administrative, technical, and organizational safeguards designed to protect personal information.

Contact for Schools and Districts

Schools and districts with questions about this Policy, data processing, or who wish to execute a data processing addendum, may contact support@mylearninglabs.com.